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Papa Ritch
model28a
WingMan02
7 posters
AuthorMessage
WingMan02
Super Scooter Rider
Super Scooter Rider
WingMan02


Number of posts : 287
Location : Honolulu
Points : 4813
Registration date : 2012-01-19

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PostSubject: Problems ordering plastic   Problems ordering plastic I_icon_minitimeWed Aug 21, 2013 7:19 pm

Anyone have this problem where the seller keeps canceling an order due to some pieces being too large?  I have been having problems ordering the larger plastic replacement pieces for my Swing.  The first time the seller cancelled my order was because my cart was empty.  How was my card charged if my cart was empty?  After two more orders being cancelled due to the size of some pieces, I gave up and ended up ordering all my items from Service Honda.  It cost more for shipping, but I am happy they are able to ship me the items.
Sorry, just needed to vent....
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model28a
Silver Wing Guru
Silver Wing Guru
model28a


Number of posts : 2085
Age : 71
Location : St.Pete.FL.
Points : 7346
Registration date : 2010-02-03

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PostSubject: Re: Problems ordering plastic   Problems ordering plastic I_icon_minitimeWed Aug 21, 2013 7:43 pm

Who were the venders that gave you trouble? It may save us from the same problems when we try to get parts. I'm glad you finally got the parts you needed.
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Papa Ritch
Scooter Rider
Scooter Rider
Papa Ritch


Number of posts : 31
Age : 83
Location : DAMASCUS, Oregon USA.
Points : 5425
Registration date : 2009-07-22

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PostSubject: Re: Problems ordering plastic   Problems ordering plastic I_icon_minitimeWed Aug 21, 2013 10:14 pm

http://www.hbhonda.com/fiche_select.asp?srt=cat

I have very good luck here, it take a little time to get the parts, but no run around. Ritch
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WingMan02
Super Scooter Rider
Super Scooter Rider
WingMan02


Number of posts : 287
Location : Honolulu
Points : 4813
Registration date : 2012-01-19

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PostSubject: Re: Problems ordering plastic   Problems ordering plastic I_icon_minitimeWed Aug 21, 2013 10:37 pm

model28a wrote:
Who were the venders that gave you trouble? It may save us from the same problems when we try to get parts. I'm glad you finally got the parts you needed.
I am not sure if forum etiquette allows me to say.  What say the forum?
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MikeO
Site Admin
MikeO


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PostSubject: Re: Problems ordering plastic   Problems ordering plastic I_icon_minitimeThu Aug 22, 2013 1:57 am

If what you say is an unembellished statement of fact which can be proved I don't see a problem.
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Scoundrel
Maxi-Scooter Rider
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Number of posts : 107
Location : Western Washington State, US
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Registration date : 2013-04-15

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PostSubject: Re: Problems ordering plastic   Problems ordering plastic I_icon_minitimeThu Aug 22, 2013 2:44 pm

As I understand it, one avoids mentioning actual names while an effort is still under way to resolve the problem with the vendor. But if the vendor fails to correct the problem and it seems like it's going to stay that way, then a factual account of what happened, including names, is completely legit and welcome.

The definitions of slander, libel, and defamation all include the caveat that it's only "wrong" if it's not true.

Consider it "feedback", just like what you'd find on eBay and Amazon.
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WingMan02
Super Scooter Rider
Super Scooter Rider
WingMan02


Number of posts : 287
Location : Honolulu
Points : 4813
Registration date : 2012-01-19

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PostSubject: Re: Problems ordering plastic   Problems ordering plastic I_icon_minitimeThu Aug 22, 2013 8:30 pm

The bigger problem is that I live in Hawaii and they are not able to ship larger boxes to me using USPS. The lessor problem was that my first order was refunded to me because they claim my shopping cart was empty. My question is how can there be a charge if my cart was empty.  It's their web site.  BTW, my cart was not empty. So I re-order the items and after several days, it gets canceled due to two items being too large. So I re-order the items less the two that they identified as being over sized and the very next day, it is canceled for having another item being over sized. Below is their response.

Dear Sir,

I do apologize for the inconvenience this has cause, but we are not able to ship any orders over 24inX24inX24in.

Regards,

Cynthia

Customer Service

Partzilla.com
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crahar
Super Scooter Rider
Super Scooter Rider
crahar


Number of posts : 283
Age : 76
Location : Beaumont, Texas
Points : 5645
Registration date : 2009-08-31

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PostSubject: Re: Problems ordering plastic   Problems ordering plastic I_icon_minitimeFri Aug 23, 2013 8:23 am

Makes you wonder how they stay in business.
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jmaslak
Super Scooter Rider
Super Scooter Rider



Number of posts : 252
Location : Golden, CO, USA
Points : 4598
Registration date : 2012-06-15

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PostSubject: Re: Problems ordering plastic   Problems ordering plastic I_icon_minitimeSat Aug 24, 2013 4:23 pm

I personally would probably just order locally - by the time anyone adds shipping to HI onto the order, it's going to cost a bunch. Do you have multiple Honda dealers there? If so, I'd just call them up and ask for their best price on it. I imagine they have a way to get the parts to HI relatively cheap (and reliably).
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