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exavid
Silver Wing Guru
Silver Wing Guru



Number of posts : 2658
Age : 79
Location : Medford, Oregon
Points : 7676
Registration date : 2009-07-17

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PostSubject: Good parts source   Good parts source I_icon_minitimeThu May 28, 2015 2:06 pm

Just wanted to give kudos to Revzilla for parts. I ordered a Givi windshield for a friend's SW last week and got it today. Unfortunately even though well packed one of the 'ears' on the side had broken off.
Called Revzilla and was very pleased that they immediately agreed to ship a new one to me and would send a pre-paid shipping label so that I could return the broken one to them. One thing that helped was that I took a picture of the broken windshield and emailed it to them. Gotta love those smart phones. I do wonder what they'll do with a broken windshield.
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DanB
Maxi-Scooter Rider
Maxi-Scooter Rider
DanB


Number of posts : 174
Age : 72
Location : Troup, Tx
Points : 3581
Registration date : 2013-09-02

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PostSubject: Re: Good parts source   Good parts source I_icon_minitimeThu May 28, 2015 7:35 pm

Probably the same thing I'd do. Put it on a shelf as a dust collector.
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"Hi Yo"
Silver Wing Guru
Silver Wing Guru
Good parts source 510-80


Number of posts : 2940
Age : 73
Location : Winnsboro, Texas, U.S.A.
Points : 7836
Registration date : 2010-02-17

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PostSubject: Re: Good parts source   Good parts source I_icon_minitimeThu May 28, 2015 8:29 pm

They will probably do the same thing many retailers do with returned items. Crush it. Seems a waste, but it leaves another opening in the supply chain.
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